Shipping policy
Shipping Policy
At ROVELQ, we aim to process and deliver your order as smoothly as possible.
Order Processing
Orders are processed after your order has been successfully placed and payment has been confirmed.
Please make sure that your shipping information, including your name, address, email address, and phone number, is correct when placing your order.
Shipping & Delivery
Delivery times may vary depending on your location, shipping method, and circumstances beyond our control.
All delivery times are estimates only and are not guaranteed. Delays may occur due to shipping carriers, customs processing, weather, or other circumstances outside our control.
Once your order has been handed over to the shipping carrier, delivery is the responsibility of the carrier.
Delivery Delays
ROVELQ is not responsible for delays caused by:
- Shipping carriers
- Customs processing
- Weather conditions
- Public holidays
- Other circumstances outside our control
If your order is delayed, please contact us and we will assist you where possible.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If an order cannot be delivered because incorrect or incomplete information was provided, additional shipping charges may apply.
Contact Us
If you have any questions regarding your order or shipping, please contact us at:
Email: yk6884795@gmail.com
Shipping times, shipping charges, and available delivery options may vary depending on the destination and order.