Terms of service
Return & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at yk6884795@gmail.com.
Please do not send your item back without contacting us first. Returns sent without a prior return request may not be accepted.
You can always contact us at yk6884795@gmail.com if you have any questions about returns.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect, so that we can review the issue and assist you.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
- Perishable goods
- Custom or personalized products
- Personal care goods
- Hazardous materials
- Flammable liquids or gases
- Sale items
- Gift cards
If you are unsure whether your item is eligible for return, please contact us at yk6884795@gmail.com.
Exchanges
The fastest way to get the item you want is to return the item you have. Once your return is accepted, you can place a separate order for the new item.
European Union 14-Day Cooling-Off Period
If your merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without providing a justification, subject to applicable requirements.
The item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we have received and inspected your return and let you know whether the refund has been approved.
If approved, you will be automatically refunded to your original payment method within 10 business days.
Please note that your bank or credit card company may take additional time to process and post the refund.
If more than 15 business days have passed since your refund was approved, please contact us at yk6884795@gmail.com.
Contact Email:
yk6884795@gmail.com